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Frequently Asked Questions

How can I find someone using your agency?

We start with a free consultation (over the phone/email) to cover duties and responsibilities. Once we have a clear understanding of your requirements, we can select a suitable candidate. As soon as there is a candidate available who meets all of your requirements we can schedule a no-obligation interview in the comfort of your home or the phone/video interview. Based on the feedback after the meeting, we can start a two-week trial period or present other candidates. Only when you are comfortable with a caregiver we can finish the placement process. There is no placement fee until the trial period is completed and you are confident it is the right match.


What are the advantages of having an in-home caregiver vs a nursing home?

Most seniors prefer to stay at their own homes as long as possible rather than move into a nursing facility. Staying at home where they are familiar with the surroundings, and the neighborhood is very beneficial to their physical and mental health. In-home caregivers who are able to focus on one patient are able to provide better care than nursing home staff who need to take care of different patients at the same time. The cost of a nursing home might go as high as $160.000/year ($430/day) whereas live-in in-home caregivers' rates might start as low as $250/day (net) and live-out $25/hour.


What are the rates and fees for your service?

The rates are based on the job position requirements and are set by the employer and employee to their mutual satisfaction. The average live-in rates start at about $250/day and the live-out hourly rate is about $25/h (daytime or nighttime hourly rate depends also on the number of hours). Please contact us for a free consultation. We are always trying to match your budget with our reasonable prices. Our standard employer's one-time-only service charge fee equals two weeks of the caregiver's salary, paid after the two weeks trial time period.


What is the difference between live-out 24-hour care and a live-in?

Live-out 24-hour care requires having at least 2 caregivers who work on different shifts from 8-12 hours. This results in caregivers being more refreshed and alert since there is at least one caregiver rotation in a 24-hour period. This is especially suggested for more demanding cases, patients with severe health issues, and sleep deprivation. There is an hourly rate per day. Live-in care helps with establishing the relationship between the senior and the caregiver. There is a consistency of care since there is one permanent caregiver. The live-in caregivers are required to have their own private bedroom, time for sleep, and personal and meal breaks. There is a flat rate per day. Live-in caregivers can be provided for clients who need no or minimal assistance at night.

What factors should affect the rate?

All aspects should be taken into consideration but especially the care level which is required and the caregiver's experience, whether there are one or more people to take care of, whether a driver's license is needed, and having their own vehicle.

Is there any assurance of your service?

We provide a 3-month guarantee for all positions. Should the employee leave the job within three months from the date of hire for any reason, we will provide an equally qualified replacement at no additional charge.

How do you select candidates to send for an interview?

We carefully screen and interview potential candidates. All of our employees come with references confirming their experience. With over 15 years in the staffing business, we have built a network of highly professional and exceptional caregivers. Most of our caretakers we placed in the past therefore we received direct feedback from their previous employers. We provide both certified and non-certified caregivers and many of them come from the medical field as well.

What does a caregiver do?

Caregivers provide non-medical supportive services, and offer assistance with personal care such as bathing, dressing, toileting, transferring, wheelchair/walker assistance, supervision, in addition, to help with meal preparation, housekeeping, and shopping. Our caregivers offer help with self-administered medications, ambulation, exercises, and transportation to medical appointments for the elderly at an affordable cost. Caregivers provide an ideal solution for individuals who want to maintain their independence at home but need assistance due to short or longer-term disability, illness (Alzheimer's, Dementia, Parkinson's), or simply the natural aging process. Our caregivers can provide elderly care anywhere from 5 days to around-the-clock live-in care (24/7). Live-out caregivers can work from 8 to 12 hours a day or night shift.

Do you provide English-speaking employees?

Our caregivers are originally from Eastern European however they do speak English since they have been living and working in the US for many years with English-speaking clients. They are bilingual.

Where do you provide your service?

We place our caregivers mostly in the tri-state area (New York, New Jersey, and Connecticut) however inquiries from different states are always welcome.

What if I have more questions?

We offer free, no-obligation consultation. Contact us today if you have any questions regarding our services.